Two people go on a date and one of them thinks it went great, but the other one fails to return calls the next day and without any feedback the first one calls the radio show and asks them to make a call to find out what went wrong or just...why? Remind you of anything?
The colour of your agency matters.
Diversity has many nuances, yes from the obvious ones in terms of colour and creed to neurodiversity and gender et al, but there is an underlying diversity issue some agencies need to manage that is less immediately visible.
The slightly dark art of client services.
What would be the skills 'creatives' look for in account people if we had the choice? And would a client's reply to 'what makes a great account handler?' be the same as an art director's or a copywriter's? These are just some of the important questions I pretty much never ask myself unless writing a... Continue Reading →