healthcare

The three ways to do Cannes.

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1. As a Creative client.

It was a few years ago now and it was my first visit to Cannes, and I swore I would never do it that way again. I had always been the senior guy who wasn’t quite senior enough to go but was senior enough to hold the fort while the bosses frolicked on the croisette.

So, yes when the invitation came – I accepted it gladly. This was my turn.

It was lovely and generous of my hosts but exhausting. 15 odd years ago production companies rented villas miles from the actual town (maybe they still do) and had potential creative clients come to stay. I never went near any Palais de Festival, in fact I am not sure I knew or cared where it was. There were a few people milling about with lanyards but I didn’t pay much attention.

It was a succession of production company parties and thumping music all night long as I tried to get some sleep. Even 15 years ago I was too middle aged and married with kids to really feel comfortable, especially as my fellow house mates won the Grand Prix that year. So they were intent on celebrating, as you might imagine.

Me? I had to get back to a school parents summer ball on the Saturday night and I arrived back a quivering, hungover imbecile after having nearly missed the only flight home that would get me back in time.

2. As a Delegate.

It was ten years later that I came to Lions health. A bit of a trade up, as we were able to get a room at the Carlton. This was when adland didn’t arrive till the Sunday and we had it all to ourselves.

Over the last few years since it’s been going for us pharmatypes, I’ve experienced the true value of Cannes, the talks and the awards and won some nice accolades (although no Grand Prix as yet) myself.

I’ve sat in the auditorium as the big winners win and held my breadth for our campaign to be read out.

I’ve stood on the stage after winning Healthcare Network of the year.

I still arrive back home a beaten man, after too many late nights at the gutter bar, but that is compensated by feeling inspired by the new wave of creativity sweeping the sector.

3. As a judge.

Finally, I get it.

Now, from inside the machine it makes sense. All the griping about the judges decisions, all the frustrations become clear when you turn gamekeeper.

You see the foolishness of so many agencies who don’t listen to the advice and greedily enter too many categories hoping something might stick or envisioning a truck load of Lions as a result.

You see the quality entries who pick and choose their categories.

Yes, sometimes you feel like scooping your own eyeballs out with a screwdriver if you have to sit through that case history again.

But then there’s the thrill when something pops up that is brilliant.

You are able to pick up the tiny ideas that are beautifully done and shepherd them towards an accolade.

And ultimately you get to talk about great ideas with world class talent.

This year, although it’s early days, the division between pharma and health and wellness categories has made a big difference to the time spent in the jury room. Hopefully this will be the first year that reflects the kind of work ‘we actually do’ every day.

That’s if you do brilliant work every day.

The gutter bar may still beckon, but this is so far my favourite way to do Cannes.

There is of course a fourth way to do Cannes and that’s as a holiday maker, which I did last summer. We were staying in the hills above Nice and we drove down just for a visit.

The place was quiet, clean and the gutter bar had returned from the hottest property in town to a normal cafe on a street corner just trying to please its customers.

Just as we all do for the other 51 weeks of the year.

 

 

You take the high-brow I’ll take the low.

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Before Easter I took a trip to the US and Canada to visit our agencies in my new capacity as Le Grand Fromage Creative de la CDM.

My ‘talk to the troops’, or as our CEO Kyle Barich described it, my ‘Stump’ speech was a way of introducing myself to those who had no idea who I was or how I got the job or what the job was. It was also a chance to share some of my thinking about creativity and pharma and whatnot.

I hadn’t reckoned on the North American weather though and so the trip was somewhat compromised by a shit ton of snow which decided to disrupt a promising spring in New York, so sadly I never made it to Montreal. It was like the scene in Home Alone when the mum tries to get back to save Kevin and due to no flights has to share a bus with a Polka band, lead by John Candy.

Well, there was no touring Polka band but the frustration was similar.

I managed a quick visit to our Princeton agency but these were guys who’ve become extreme weather experts and weren’t dumb enough to attempt to make it in to the agency with two feet of snow forecast, so a small band of hardened professionals were left holding the fort, while the others worked remotely.

Nevertheless as a small part of my ‘stump speech’ I started to grow more fond of this notion of where ideas come from and how it needn’t be the high brow visits to art galleries and French independent films that supply all the ideas to steal, I mean..ahem..be inspired by.

As you know, if you are looking for inspiration, by the time you come to sit down with a pencil and paper and try and think of something it’s already too late if there’s nothing in the idea bank. You need to be making deposits all the time.

For a creative you never know when the visual or intellectual stimuli will resurface. Even a night in the Hyatt in a business park in New Jersey can provide fodder at some point.

(Right now I can’t think what, but the 1970’s decor and cold scrambled egg was a delight and may pay dividends some day!)

But I digress.

This idea for a flexible fabric Bandaid would only have come from someone who’d skipped the Rauschenburg retrospective at the Tate Modern and gone to watch a Marvel movie instead. I love this idea, yes I know it’s just a print ad, but the thinking is so pure no copy, beyond what the product does, is necessary.

Similarly this idea for Wonderbra swimwear has a delightful simplicity that can only have come from a few viewings of Finding Nemo.

But it’s also not about just watching films, arty or otherwise. (although I highly recommend it)

I was reminded of this when I read about how Dan Weiden (founder of Weiden and Kennedy) who among other things wrote the famous Nike line ‘Just do it’.

Who would have though that his inspiration would have come from the last words of the famous American killer Gary Gilmore.

As the firing squad lined up and he was strapped in to his chair he just said ‘Let’s do it’.

Dan wanted something that would inspire professionals and amateurs alike, an attitude he could apply to the brand and this somehow popped in to his head.

He didn’t like ‘let’s’ in copy, so he changed it to ‘Just’.

And the rest is adland history.

We can get so tied up in our heads that we disregard the everyday creativity and attitudes that surround us. The conversations on the bus, the random acts of graffiti wit on walls. If we want to relate to people on a people basis the more ways we can find to repackage the familiar in unfamiliar ways the easier our job will be.

And so little of it comes from staring at our phones while life goes on around us.

Our clients and customers aren’t art critics or film buffs. They like populist work, they like pop tunes and they like best selling novels about crime and love (okay and maybe science).

So by all means check out the Turner prize winners, go to the opera but also next Sunday when you’re lazily skimming through Netflix in a fug of hangover, take a look at that Pixar movie and well …

… Just do it.

 

Why you must learn to hate your own ideas.

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Of course most people like their own ideas, sometimes none more so than creative people themselves.

I’m sure the person who came up with the term ideation was delighted with it.

But what a lot of people, and by that I mean the idea-toting non-creative wing of adland, may struggle with (only because it takes time and experience to learn), is knowing how an idea will actually work or how to make it work, or what it will look like when you’ve done it and how it will be perceived once you’ve had it.

Add to that whether the idea is doable in the time, within budget, and won’t simply look stupid or in poor taste.

People tend to think in terms of scenarios. ‘How about a woman who is having trouble reading the small print on a menu while on a first date.’ is a perfectly reasonable scenario in film, but almost impossible in a still. It’s probably just a woman squinting at a menu.

It’s as hard as knowing if you’ve just had a good idea or not. In fact, arguably that’s what a good idea is.

It’s why we still have creatives, and we still have creative directors (for the moment) and it’s why a creative person’s idea is often – not always – been through their own internal creative director’s office, before it even makes it to a ‘what do you think of this?’ in the open air.

Because an instant love for our own ideas has been tempered by the crushing disappointment of other people’s opinions and a desire to do the kind of work that gets them their next job.

As a creative you start out with a raw talent, ideally, if it hasn’t been beaten out of you by your education system, parental pressure for you to find a proper job or the desire for qualifications in History and Maths.

You take this raw talent, tout your book of ideas around town and after about a year of people hating your ideas, eventually you start doing better ones, then quite good ones and then hopefully a few stonking ones and then, if you are in the right place at the right time, someone will recognise talent it in you and give you a job.

You then spend those first ten or twenty difficult years learning what those ideas that pop in to your head actually mean and how you can turn them in to something. But with practice you get really good at deciphering the bad ideas from good, the practical from the impossible and so on, almost instantly. You don’t always get it right, but it’s a process that takes time to learn.

That experience is hard won, but that expertise is what clients pay for without even really considering it, not just the talent of coming up with them.

It comes with the daily agonising process of coming up with ideas and seeing most of them dismissed.

The problem is, none of that is on show when you present work. It appears that you are just showing a bunch of random ideas that you just whipped up in a couple of days.

Sure looks easy. Let’s all have a go, it’s fun.

But all the years of internal deciphering wheat from chaff is what has led you to this point, not a couple of hours in a brainstorm or scribbling on a pad.

There’s probably a sperm and egg analogy here but I’ll leave it at that.

The famous photographer David Bailey, when asked how he could charge 20k for a day’s shoot when he completed the shoot in a couple of hours, allegedly replied “this didn’t take me two hours it took me twenty years”.

I am not sure if he stole this reply from Picasso who was said to have offered to sign a napkin for 20k on the basis that it wasn’t the minute it took to sign it, it was about the fifty years he had spent making it worth signing.

Experience matters in creativity, almost as much as no experience.

So now if you are a ‘non-creative’ and you think your idea is a way better than what you’ve seen, just ask yourself whether you like it because it’s yours or because it’s actually better.

Because judging your own ideas is different to judging someone elses work. Objectivity is a huge factor in judging others’ ideas.

Judging your own ideas is really hard. And it’s important to judge them as if your career were to be judged on it.

That’s not to say your idea isn’t any good, by the way. But you owe that CD a listen as to why it may not be.

I’ve found the best clients or ‘non-creatives’ can offer ideas and lines but are usually also pretty good at taking push back if the CD (in a sudden role reversal) doesn’t think it’s right. As are the best kind of creatives.

The worst kind of client just want you to do it their way.

Mutual respect is important in a client agency relationship and that includes ideas.

What is usually more helpful to hear from the client side is ‘I think your idea is wrong or not doing enough of this or that. How can the agency solve it?’

The more prescriptive you are the harder it is for agencies to crack the problem.

So it doesn’t mean your ‘I’m not a copywriter but…’ idea isn’t any good. It just depends on how you regard it. Does your idea have some kind of special golden ticket as it’s yours? do you have so few ideas that when you come up with one it needs to be curated like an ancient artifact?

Or is it an idea that deserves the same scrutiny that all ideas, from whatever source they derive from, should expect to receive.

So, let’s assume IT IS a great idea.

Has it been done before? Will it look different and stand out. Will it fit brand guidelines? Is too complicated?

Making sense is only the first step.

Because you may be a CEO or a CMO or even a brand manager or planner or agency suit and your idea may be fantastic. But creatively speaking, if you haven’t spent some time learning these creative ropes, it’s an idea from a junior creative.

In other words, someone who hasn’t learned to reject their own ideas yet.

If you can accept that, then ideate away my friends.

Christmas comes to Pharmaland.

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Think about it. They call it the greatest story ever told.

Actually it’s the greatest healthcare ad campaign that ever ran. It’s text book marketing.

Firstly, you have a blockbuster product that can solve all ills.

Then you have 12 KOLs ready to advocate.

You have a wonderfully written idetail, (previously in hard back.)

You have patient stories inside that make the whole thing come alive.

You have ten important guidelines for prescribing.

You have conference centres designed entirely for the symposiums dedicated to your product, all over the world. (Every Sunday)

You even have jingles that everyone knows.

You have salesmen (and now women) who go in to the community and spread the word.

And you have the promise of ever-lasting life.

And no medics to say you can’t say that.

And it’s available everywhere.

All you need is three wise men and some cattle.

Now that’s a case history.

Merry Christmas one and all.

 

Starting out as a creative? Get Creative.

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When I started out, after a period traveling around the USA with a backpack, I decided to give this lark a proper go.

I found myself a writer out of Watford Copywriting school to partner with (I was very much an art director then) and Rob and I started to get a book together.

We had a rather short list, like many ambitious creatives, of where we wanted to work.

In the 80s GGT was the agency every young creative wanted to work at, the Droga 5, Adama & Eve DDB or Mother of its day. We even turned our nose up at JWT…JWT? who did we think we were!

What we never considered was going the Pharma route.

Not glam enough. No TV. Maybe that was it, but also we just never knew about it or saw anything it produced.

But what we needed were placements at agencies, a short internship that could get us some experience and a foot in the door.

Even today most agencies, consumer agencies at least, still get requests for placements from young teams and some agencies even have to put you on a waiting list, to work for them for free.

This was before minimum wage laws. We had to finance the placement ourselves and make up the shortfall by nicking all the markers and layout pads we could get our hands on. (Apologies to Y&R circa 1986)

But placements were also a way of networking, getting some briefs under our belt.

Rob and I did a hundred and ten ‘book crits’ with every hack in town and ten months trudging the streets before we got offered a job, I dare say it would take more these days.

But today when it’s harder than ever to get a foothold, why do creatives still avoid placements in pharma agencies?

Take a look at the work that’s happening in Cannes, Clios and the Creative Floor awards. Anyone involved in that kind of work would sail in to a decent consumer agency surely?

And yet, I’ve not really heard of any student teams looking in Pharma for a month’s placement.

Not one. Never even been asked.

Okay, the briefs are sometimes more tricky but the opportunities are there.

The way I see it (with hindsight) is that 90% of the placements creatives do in any agency, do not end up in a job anyway so what have you got to lose?

Everyone has the dream of being plucked by a top agency but like footballers if you stay too choosy you can miss out on some great football matches in the lower league and in doing so, improve your skills.

There’s a reason why the top clubs loan out their players to the lower leagues; to get experience.

So, if you are a young creative team looking for placements, would you rather be on that waiting list at BBH or AMV that might get bumped to next year or get a foot in the creative door and start making stuff?

If I had my time again, I might have at least taken a look.

But where to start?

Try doing what we did, scour the award websites, see which work you like and give them a call. ( ok, these days its an email or tweet!)

You never know, you might even like it.

 

 

The LIA awards get Healthy.

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Back in May I received one of those emails you cannot ignore. “Dear Olly, we would like you to be a judge in the inaugural Health and Wellness category at the LIA (London International) awards in Las Vegas in October.”

Hotels and flights paid for.

Hmm, let me think for a moment.

To be honest, the LIA awards could have been judging the Lactose-free Inkjet Awards or the Lazy Imbecile Awards and I would still have signed up.

Leaving aside, for the moment, why an awards show that has resided in the middle of a Nevada desert for the last ten years is called the London International Awards, it did seem like an opportunity too good to miss.

Pharma and Health and Wellness continues to come of age, thanks in no small part to the likes of our Jury President – Jeremy Perrott, Global Chief Creative Officer at McCann Health, pushing our often reluctant industry in to the limelight where it belongs. The LIA awards are another step to being part of the genuine adland gang.

Indeed Healthcare is where the action is these days.

The glee of this invitation lasted right up until this week when the tragic shooting took place and turned the town known for its partying and freedom of spirit in to a bloodbath.

I cannot write about the relatively frivolous activity of judging creative work without mentioning it, because as these events often do, it puts everything momentarily in to perspective.

Anyway, let’s hope America gets a short break before the next NRA funded terror attack happens.

And so it is I found myself last Wednesday in a cab driving past the shimmering Mandalay Bay hotel travelling through a town with 30 degree heat, to sit in a darkened room for three days looking at some of the best work in health and wellness over the last 18 months.

So why do we need another awards show?

Well, what the LIAs isn’t about is huge cabannas on the beach with tech company logos dominating the skyline. It’s not a trade show, indeed it’s not even an awards show in the traditional sense.

The LIAs is palpably about creative awards, celebrating ideas and new innovative thinking ( they dropped the ‘advertising’ from the awards title in 2004 to recognise how the business had changed).  Set up by the founder of the Clios, Barbara Levy, the money from your entries goes in to funding young creatives and account people to come to Las Vegas and learn from the big names across the industry. It’s putting something back, which has to be admired.

Isn’t that better than an international show where no international people show up to collect their award and everyone just gets wasted?

Ok don’t answer that.

It’s aim is to be a genuine rival to Cannes (in terms of kudos at least) and if the level of judging is anything to go by, it already is.

Our first day was pretty brutal. I’ll take you through the deal.

Seven judges from around the world, including Japan, Sydney, Sau Paulo and Toronto with around 240 Health and Wellness entries to separate, the first task was to sort the wheat from the chaff. A large screen displays the entries and we are furnished with a small ipod with an in, out or abstain choice for each hopeful. First day is no talking, just watching.

After ten hours of tinkling piano and ernest voice overs you emerge in to the desert twilight suffering from compassion fatigue. What might have seemed an appropriate peice of music for a heart wrenching story when you were editing your case film a few weeks ago now seemlessly joins up with the next case film and the next heart wrenching story producing an end result that is like watching a sort of eight hour long, disjointed Swedish Independent film.

Day two comes and some discussion creeps in. The ipods now have a numbered scoring system which you mark from 1 to 10 depending on your affection for the concept.

The cut off point is arbitrary to an extent but we began by looking at everything that got above 60% with the ability to ‘rescue’ any forgotten or overlooked soldiers.

It then becomes clear who has a passion for what. I’d say generally most people agree on the big stuff, the zingers. It gets harder to agree when the work is just really good. Is that animation good but the idea a bit unoriginal? Does that campaign belong in the same gang as the others in its category? Does that endline let it down? Is this just a cool looking film but with a flimsy idea at its heart?

At some award shows you are desperately looking for something half decent to award, here – as in Cannes, the half decent doesnt get a look in.

By the end of day two we managed to get a good shortlist narrowed down. Then the next task was to choose what would medal and what wouldn’t.

It’s amazing how long this stuff takes. Personally, when I judge I want to be my own devils advocate and ask the questions that might expose a leak where other campaigns are watertight.

These tiny flaws are what make the difference between Gold Silver or Bronze. Sometimes it might be whether the intent of a great film is actually met. For instance it might be a stunning commercial but does it work as a fund raising machine as intended? It might be an incredible peice of innovation but does it have a legitimate role. Conversely, does it matter if the idea is hard to detect but the work moves me anyway?

Day three was a totally new experience.

The organisers wanted the aforementioned junior creatives and account handlers ( aged between 21 and 30) to sit in on the session when we chose the medal winners.

So about 30 fresh faced young’uns shuffled in and sat quietly (almost) for the whole day as we debated and voted.

I’ll admit that this was a bit weird for probably all of us. But after a while it became a bit like a viewing gallery in a surgical theatre, you just got on with the work and the debating.

It’s also fair to say that at first these whippersnappers also were not that keen on observing a health and wellness jury. I mean, who on earth wants to join a healthcare agency right?

Who wants healthcare briefs when they could be selling sugar to children?

Well, if nothing else I can honestly say that the work selected as winners in our category proved to be as stunning and inspiring as any consumer category at any show anywhere in the world.

One kiddiwink even admitted at the end of the question and answer section that she felt so impressed at the kind of work that’s possible that she had to apologise to us for her initial, albeit silent, prejudice.

But then that’s how we all feel isn’t it?

From the outside our business just looks like a bunch of press ads with headlines about tolerability and efficacy doesn’t it?

Ok, don’t answer that.

But from the inside the jury room at the LIAs, Health is looking more and more like the most exciting gig in town.

Check out the winners in November and the shortlist published here, and start thinking about getting involved for next year.

Because the LIAs have arrived and for the first time, what happens in Vegas, isn’t staying there.

 

 

 

 

 

 

Turning judgemental.

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It’s been an interesting year for judging awards shows, from my perspective.

Two down, one to go.

Last November I joined a small band of creatives and clients in judging the PM Society awards. As you may know, these awards guarantee a winner in all categories. Some people find that against the principle of an award, but like sport you can only beat who they put in front of you and I think a show that celebrates the best of the year in the UK still has a valid role.

The only problem is, it isn’t the best, it’s just the best of what was entered because some agencies don’t see their worth.  And for 2018 it appears print categories will be judges by HCPs as well as Creative Directors and we all know where that could lead! so reintroduce graphs in to your ads and up those call to actions and its a shoe in.

For me, this is a slight step backwards and will only discourage the more creative agencies to stay away. Then again, who actually does print ads any more?

Nevertheless here are the other new categories that are helping the show up their game.

A new Disease Awareness category for HCPs, alongside the existing one for patients.
A new category for Film & Animation aimed at patients, alongside one for HCPs.
A new category for the Best Use of Insight in campaign development
Direct Mail material should now be entered into the Interactive Communications category.

The work that wins at the PMs generally, with some exceptions (ahem), is not the kind of work that does particularly well at other more prestigious shows like Cannes or the Clios. But what I like about the PM awards is that they feel honest and reflective of the work we do every day. Plus they’re not cluttered by international agencies muscleing in.

And clients like them and frankly an old fashioned piss up with a client and a chunk of perspex to lose in the taxi on the way home, takes me back to the old days when D&AD was hosted at the Grosvenor house and advertising was still a hoot (and for some a toot).

I recently was asked to join the London Chapter of THE GLOBALS by the one time Bruce Springsteen lookalikey and all round creative superstar Dick Dunford, a partner at Loooped, who had volunteered his services. A little higher percentage of creative top brass here but given that these entries were from a worldwide market, I must say the quality wasn’t that different. Just a little bustier in the budget department and a little gooeyer in the sacarin department.

Hours went by without sight of a decent idea. There were also three campaigns that were so similar, being for a similar type of client, no matter how respectable or worthy they were they managed to cancel each other out by the fact that we couldn’t remember if we’d seen it already and if we had, which client it was for.

All that separated them was a typeface.

When that happens you’ve already lost the room.

The golden rule of being prudent with the number of entries you submit for fear of ‘death by entry’ was totally ignored by one particular agency. Mentioning no names, but by the ninth time it came up we were all ready to confess to anything.

Another entrant added a 70 page PDF complete with the brief and disease background etc. We have five minutes to judge your entry, that document was longer than some pitch decks.

Another hopeful had the client in the case-video saying how great they thought their entry was.

Sorry, but we’ll be the judge of that.

Thankfully a few gems rose to the top and made it worthwhile. It’s funny how just being different in the category can give you a massive head start. An idea is like a gasp of fresh air.

And so to my trip next week to Las Vegas and the inaugural ‘Pharma and Health and Wellness’ categories at the LIA awards.

The cast list looks impressive and I am honoured to be asked, obviously.

I mean, who could turn down a trip to Las Vegas and a chance to hang out with some top creative brass?

As I mentioned this to the chums at the Global judging day, we realised that probably some of these very same entries would be raising their head again. I mean, if you enter a campaign that many times you have to be pretty damn sure it’s wonderful.

How we laughed.

So if you are about to start work on your entries for an awards show remember a couple of things.

I’ve said them before but it’s worth repeating.

Don’t hide your light under a bushel! Jurors won’t sit through a voiceoverless video of someone scrolling through a website if it’s not immediately apparent what makes it great.

Please be prudent with your entries. Unless they are all the standard of the early VW ads by DDB, repeat viewing can strip a half decent idea down to its naked, brutal mediocrity.

Just ask yourself; does this break the category norms? If it doesn’t and is just a decent job, then its probably likely someone else has a similar campaign and all that hard work will be dismissed in a heartbeat.

All juries get excited by ideas, not just execution. And vice versa.

Finally, one of my favourite ads of the day – because it made me laugh – was a short little radio ad. If it’s good it doesn’t matter what the medium, or how tiny the budget, it will shine.

To me at least.

Happy award hunting.